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Colleague photos and company name on the phone

6 min readMicrosoft 365, Contact photos, Outlook mobile, Caller ID, Guide

Updated October 21, 2026

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A call, and on the screen the name and face of the colleague: that is the moment a company address book on the phone feels complete. Whether the photo gets there depends on the route the contacts take into the phone, and that route is not the same on iPhone and Android. This post shows what Microsoft documents about it, which fields GALYNSKI transfers and how the “Colleagues’ photos” setting works.

What arrives on the phone from a colleague

GALYNSKI writes every colleague from the global address list or a group as a contact into its own contact folder in the recipients’ mailboxes. The fields come from the Microsoft 365 profile:

Which data GALYNSKI processes per source is set out in the documentation “Data protection”.
FieldWhere it comes fromWhat it gives you on the phone
First and last name, display nameUser account in Microsoft 365Name on the screen when they call, hits in the search
Email addressUser accountEmail straight from the contact; the basis for “one card per person”
Job title, departmentProfile fieldsWho is this? The answer is in the contact
Mobile and business phoneProfile fieldsCaller ID, call back with one tap
CompanyProfile field “Company”Search by company, group structures with several companies
OfficeProfile field “Office”Site or room, without asking
Business addressAddress fields of the profileNavigate to the site straight from the contact
PhotoProfile photo in Microsoft 365Picture on the call and in the contact list; can be switched off under “Colleagues’ photos”

Photos: what Outlook mobile shows and what it does not

On the phone the Outlook app brings the mailbox’s contacts into the contacts app: on Android with “Sync Contacts”, on the iPhone with “Save Contacts”. The two differ when it comes to the photo.

In the FAQ for Outlook for iOS and Android Microsoft lists a table of which contact functions the app offers per platform. “Export Outlook contacts to native Contacts app” is listed for iOS; “Bi-directional sync of Outlook contacts with native Contacts app” and “Sync profile picture between Outlook contacts and the native Contacts app” only for Android (retrieved on 16 October 2026). So on the iPhone the Outlook app exports the contacts without the picture.

An Exchange account in Gmail or Samsung Email brings, according to a user report, only the default folder onto the phone, so not the GALYNSKI folder.

Sources: Microsoft Learn, “Outlook for iOS and Android in Exchange Online: FAQ” (retrieved on 16 October 2026), and Microsoft Q&A of 26 August 2020.
Route onto the phoneContact in the contacts appPhoto included
Outlook app for iOS, “Save Contacts”Yes (export)No
Outlook app for Android, contact syncYes (both directions)Yes
Exchange account in Gmail or Samsung EmailAccording to a user report only the default folderNo reliable statement

How GALYNSKI distributes photos

  • One setting. Whether photos are distributed is controlled by the “Colleagues’ photos” setting in the settings; anyone setting up GALYNSKI finds it switched on. The profile photos from Microsoft 365 then go onto the distributed contacts in all mailboxes.
  • The right size. GALYNSKI writes every photo at 240 × 240 pixels. If it is above 36 KB at that size, it uses 120 × 120 pixels. That keeps every photo below the size Microsoft sets for contact photos on phones.
  • Over several runs. New contacts get their photo in the next run; large address books fill up over several runs.
  • Switching off. Afterwards no new photos are distributed; existing ones stay on the contact. A photo removed in Microsoft 365 likewise stays until the contact is recreated.
  • Colleagues only. The photos come from the Microsoft 365 profile, that is for the global address list and for groups. External contacts from the Exchange admin centre have no photo.

Company, office and address

Three fields that are often maintained in the profile and rarely used to reach the phone. The company helps in groups with several legal entities: whoever searches for “Miller” sees which one he belongs to. The office answers the question of site or room. The business address turns the contact into a navigation point when the field service drives to the branch. All three are included as soon as they are maintained in Microsoft 365; empty fields stay empty.

What you should know beforehand

  • Photos are personal data. Hence the setting. What GALYNSKI processes is set out in the documentation Data protection, the agreement in the DPA.
  • One direction. Maintenance happens in Microsoft 365. If someone changes a distributed contact on the phone, the next run overwrites the change.
  • The device decides. Whether the photo is visible in the contacts app of a particular phone depends on the device, not on GALYNSKI. The table above shows what arrives.
  • No extra app, no MDM. The folder appears by itself in Outlook on the computer and in the Outlook app. The contacts reach the contacts app and caller ID through the Outlook app: on Android with “Sync Contacts”, on the iPhone with “Save Contacts”. More in the post GAL on the phone without Intune or MDM.

GALYNSKI costs 4 € per user per month, less on the annual plan; photos and fields cost nothing extra. All prices on the pricing page, the source on the page GAL sync.

Frequently asked questions

Why do I see no photo on the iPhone although it is there in Outlook?

Because the Outlook app for iOS exports the contacts to the contacts app without the photo. According to Microsoft, only Outlook for Android syncs the profile picture with the contacts app. In the Outlook app itself the photo is visible on the iPhone too.

How large are the photos GALYNSKI distributes?

240 × 240 pixels. If a photo is above 36 KB at that size, GALYNSKI uses 120 × 120 pixels. That keeps every photo below the size Microsoft sets for contact photos on phones.

What happens when someone removes their photo in Microsoft 365?

The photo stays on the distributed contact until the contact is recreated. Switching the setting off distributes no new photos; existing ones also stay on the contact.

Do suppliers and external contacts get a photo too?

No. The photos come from the Microsoft 365 profile of colleagues, that is from the global address list and from groups. External contacts from the Exchange admin centre have no photo.

Which fields of a colleague are included?

First and last name, display name, email address, job title, department, mobile and business phone, company, office and business address from Microsoft 365, plus the profile photo unless you switch it off.

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